This website is operated by The Sharper Group Ltd.

For the purposes of UK data protection law, Sharper is the data controller responsible for the personal information covered by this Privacy Policy.

Contact details:

The Sharper Group Ltd
Email: Info@sharpergrp.com
Website: www.sharpergrp.com

Depending on how you interact with our website, we may collect the following information:

• Your name;

• Your email address;

• Information you provide when contacting us;

• Information you provide when signing up to our newsletter or mailing list;

• Your marketing and communication preferences;

• Technical information such as your IP address, browser type, device type and operating system;

• Information about how you use and interact with our website;

• Cookie and similar technology information; and

• Any other personal information that you voluntarily provide to us.

We aim to collect only the information that is reasonably necessary for the purposes described in this Privacy Policy.

We may use your personal information to:

• Operate, maintain and improve our website;

• Respond to enquiries or messages you send to us;

• Provide information or services you request;

• Send newsletters, updates and other marketing communications where you have chosen to receive them;

• Understand how visitors use our website;

• Maintain the security and functionality of our website;

• Keep appropriate records of your preferences and consent;

• Comply with our legal and regulatory obligations; and

• Protect our legitimate business interests.

Under UK GDPR, we must have a lawful basis for processing your personal data.

Depending on the circumstances, we may rely on:

Consent

Where you actively agree to us using your information for a particular purpose.

For example, if you tick the relevant box when signing up to our newsletter, we rely on your consent to use your email address to send you those communications.

You may withdraw your consent at any time.

Legitimate Interests

We may process personal information where it is necessary for our legitimate business interests and where those interests do not override your privacy rights.

This may include operating and improving our website, responding to enquiries, protecting our website and understanding how our services are used.

Contract

We may process information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legal Obligation

We may process or retain information where required to comply with a legal or regulatory obligation.

Our website uses cookies and similar technologies.

Cookies are small files stored on your device which can help websites function correctly, remember preferences and provide information about how a website is being used.

Some cookies are strictly necessary for our website to operate and may not require your consent.

Other cookies, including certain analytics, advertising or functionality cookies, will only be used where required after you have given your consent through our cookie banner or cookie preference controls.

When you first visit our website, you will be given the opportunity to accept or reject non-essential cookies.

Where applicable, you can also change your cookie preferences at a later date using the cookie settings available on our website.

We do not intend to place non-essential cookies on your device before obtaining the consent required by law.

Further information about the individual cookies used by our website may be provided through our cookie banner or cookie settings.

Our website is built and hosted using Squarespace.

Squarespace may process certain technical and website-related information on our behalf in connection with hosting, website security, website functionality and related services.

We may also use trusted third-party suppliers to provide services such as:

• Website hosting and infrastructure;

• Email and newsletter delivery;

• Website analytics;

• IT and technical support; and

• Other services necessary for operating our business.

Where these providers process personal information on our behalf, we require them to handle that information appropriately and in accordance with applicable data protection law.

Some service providers may process information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that personal information receives an appropriate level of protection as required by UK data protection law.

We do not sell your personal information.

We may share personal information with trusted third-party service providers where this is necessary for the operation of our website or business.

We may also disclose personal information where:

• We are required to do so by law;

• It is necessary to establish, exercise or defend legal claims;

• It is necessary to protect our rights, property or safety, or that of others; or

• Our business or part of our business is sold, transferred or reorganised.

We will only share information where there is an appropriate reason to do so.

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying any legal, regulatory, accounting or reporting requirements.

For example:

• Newsletter subscriber information may be retained for as long as you remain subscribed;

• Enquiry information may be retained for as long as necessary to respond to and appropriately record the enquiry;

• Cookie and analytics information may be retained in accordance with the settings and retention periods of the relevant services we use; and

• Certain information may need to be retained for longer where required by law.

When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Under UK data protection law, depending on the circumstances, you may have the right to:

• Access the personal information we hold about you;

• Correct inaccurate or incomplete personal information;

• Request deletion of your personal information;

• Restrict how your personal information is processed;

• Object to certain uses of your personal information;

• Receive certain personal information in a portable format;

• Withdraw your consent at any time where we rely on consent; and

• Raise concerns about how your personal information is being used.

These rights are not absolute and may be subject to certain legal exemptions.

If you wish to exercise any of these rights, contact us at:

INFO@SHARPERGRP.COM

We may need to verify your identity before responding to a request.

You will not normally be required to pay a fee to exercise your data protection rights.

If you have any concerns about how Sharper handles your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information about how to contact the ICO is available at www.ico.org.uk.

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Our website and newsletter are not specifically intended to collect personal information from children.

If we become aware that personal information has been provided by a child in circumstances where appropriate permission was required, we will take reasonable steps to address this.

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The latest version will always be published on this page, and the date at the top of this Privacy Policy will show when it was most recently updated.

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

THE SHARPER GROUP LTD
Email: INFO@SHARPERGRP.COM
Website: www.sharpergrp.com